How To

How To

20 results
  • This article mostly pertains to car audio but can also be used when setting the crossover for a home theater system.

    When setting up full-range speakers (2-way, 3-way, etc.), it is not necessary to use a HPF.  If a speaker’s frequency response is 40Hz-20kHz, this means that it naturally rolls off at 40Hz on the low end, and 20kHz on the high end.  So even if it is asked to reproduce 30Hz, it won’t, and all is good.

    However, why make the speaker try to reproduce frequencies it can’t, or make the amp work any harder than it needs to.  For this reason, it is good practice to set your HPF at the lowest frequency listed in the speaker’s frequency response. So, if the speaker’s frequency response is 35Hz-20kHz you would set it to 35Hz.

    Of course, there is no harm in setting it higher than 35Hz, if you’d like, or if you have a subwoofer handling the lower frequencies.  Another reason you might set it higher, if you have a car system with 4” speakers in the rear door, but 6x9’s in the front door.  You can let the 6x9’s handle all of the low frequencies while the 4” speakers take everything above 100Hz (for example), even though the speaker's frequency response may go down to 55Hz.

    There are two other methods for setting the HPF on your speaker.
     

    1. If your speaker plays fine without using the HPF:  Begin playing music and slowly turn up the HPF until you notice that the bass response is diminishing, then slightly turn it back until you get full response again.  This now guarantees that you have filtered out the bass that the speaker cannot reproduce without sacrificing any low frequency reproduction of the speaker.
    2. If your speaker is popping or crackling on really deep bass notes:  This may be due to installation location, or simply pushing too much bass to the speaker.  In this case, turn up the HPF until the popping stops.  This is not something that is normally suggested, but if you have a full system up and running and are happy with the results except for some popping in particularly small speakers, adjusting the HPF up a little may help.
  •  We strongly recommend that you use the original packaging with the existing shock-absorbing packaging material.


    Don’t have the original packaging?

    Please follow these important guidelines to ensure that you pack the device safely and avoid shipping damage.
     

    • Never use bubble-wrap only.
    • Choose a sturdy cardboard box that permits at least 10cm of packaging materials between the device and the walls of the box. Putting the device into a cardboard box without proper shock-absorbing packaging materials will result in damage to the device.
       Air-bubble isolation and foam beans is advisable only for very light-weight items.
    • Use packaging materials that cannot move around, and cannot be damaged by the device moving around and being shaken about.
    For all larger items such as sound bars, subwoofers and PartyBoxes

    In addition to above instructions:
    • Use either panels of foam rubber or strong cardboard plates, or other sturdy materials that keep the device completely still inside the box, even if the box is shaken with considerable force.
    • Keep in mind to still have 10cm or more of packing materials between device and box walls.
    This way, your device should reach its destination undamaged.
     
  • We do not ship internationally.
  • You will not be charged for ground shipping. Expedited shipping costs are based upon total weight and service availability.
  • These units do not offer multi-voltage power supplies. However, you can use a domestic 110 volt component overseas with the addition of a step-down transformer, available at most electronics stores.
  • Once the order has been placed, it cannot be changed online. If you want to change your order, please call the phone number posted at the top of this page, and if it has not yet been processed we will change or re-issue a new amended order.
  • Three things to know about Bluetooth (BT)… 
     
    1. Pairing:  Pairing is like creating a new contact in your phone’s Contacts list.  You have to do a little bit of work to create the contact, but once you do, connecting with that person in the future is fast and easy. 

    Let’s put this in terms of phones and speakers (or headphones).  Your phone needs to become acquainted with your speaker.  This is called pairing. 

    NOTE: Throughout this article, we will talk about your phone. However, it applies the same to tablets, laptops, computers and any other Bluetooth (BT) source device.
     
    To get this started, you have to put the speaker into pairing mode. You may have to press a few buttons to make this happen.  All speakers work a little differently, but generally speaking, follow these steps…
    1. For most speakers, quickly press and release the speaker’s BT button.  However, with some speakers you may have to press and hold the BT button for a few seconds.  Most speakers make a noise or have a blinking LED to let you know they are in pairing mode. 

      If this does not get you into pairing mode, check your owner’s manual or look for an article pertaining to your specific speaker.
    2. Go into BT settings on your phone.  Search or scan for available devices.
    3. A list of available or discoverable devices will appear on your phone.  Select your speaker.
    4. Two things have just occurred:
      • Your phone and speaker are now paired.
      • Your phone and speaker are now connected so that you can listen to music.
    NOTE:  Just as you can have many people in your phone’s Contacts list, you can have many speakers and headphones in your phone’s paired devices list. 
     
    2. Connecting:  Once you have paired, your phone remembers your speaker, and your speaker remembers your phone. However, the two must connect to play music through the speaker.
    Automatic Re-connection:  Let’s say your speaker is at home in the living room, and you leave for the day. When you come home and are within range of the speaker, your phone will automatically re-connect to it (assuming it is turned on).  You can press play on your phone, and the music will play though your speaker.  Of course, if your speaker is off, you will need to turn it on first. NOTE:  Some speakers make a sound when they re-connect. 

    Automatic re-connection does not always happen.
    • Some phones may not work like this.
    • Someone else may have connected to the speaker.
    • Perhaps you connected to a different speaker while outside of your home.
    Manual Re-connection:  If your device does not automatically re-connect, you can re-connect manually…
    • Go into Bluetooth settings on your phone and make sure BT is on.
    • Select your speaker to re-connect and play music.
    Some speakers allow several phones to be connected at the same time.  Others allow only one at a time.  Therefore, if you are unable to re-connect, it could be that some other phone is connected to the speaker.  In this case…
    • Go into the other phone’s BT settings and disconnect the speaker or turn off BT.
    • Then follow the steps above to manually re-connect your phone to the speaker.
    NOTE:  Do NOT Unpair or Forget the speaker in your phone’s BT settings, as this will require you to repeat the Pairing steps above. 
     
    3. Resetting:  This is a drastic step and should only be done if the unit is not operating correctly. Do NOT reset your speaker every time you want to connect.  Resetting erases all pairings to all phones. You would then have to Unpair or Forget this speaker from each and every phone, and start the pairing process all over again. Check your owner’s manual or look for an article with more detailed BT instructions on your specific speaker or headphone model.
  • Many Harman Kardon, JBL and AKG products run on rechargeable batteries. In most cases, these batteries will provide years of excellent service and keep the music playing for many hours.

    WARNING – the rechargeable batteries inside our products are not user-serviceable. Please do not attempt to open the product or replace the battery. Doing so will void your warranty.

    Battery issues fall into three categories:

    • Your speaker or headphones run out of power after only a short time.

    • The speaker will not play at all because the battery will not hold a charge.

    • When you plug in the cable to charge your speaker, sometimes it charges and sometimes it does not- the red charging LED or other indicator might not come on.

      Here are some things to try that often fix these issues.

    1. It could be as simple as a bad USB charging cable. If you have other charging cables, give them a try. (Be sure that the cable has the same type of connector as the original one that came with your product.)

    2. Same for the charger- if your product charges by USB, try a different USB charger. Be sure that it is rated at least 2.0a (2 amps) output.

    3. Try other electrical outlets at your location to be certain it is not a local wiring issue.

    4. Charge the product overnight for at least 8 hours.

    5. When you plug the charging cable into the speaker or headphones, is the connector stable, or can it be wiggled around? If it can be wiggled, this could indicate that the charging port has been damaged or come loose. Sometimes wiggling the connection restores charging power.

    IMPORTANT: Some products such as Xtreme, Xtreme 2, Boombox, Partybox 100 & 300, GO+Play and the Onyx Studio series do not use USB charging. Instead, they have a specialized charger. Do not attempt to charge these products with other cables or chargers.

    If none of these fixes the issue, it could be that the battery has died or is losing its capacity, or that the charging connector on your speaker is damaged. Please contact us so we can assist you. Be sure to mention that you have tried the steps in this Battery & Charging FAQ so that our agents do not ask you to repeat these steps.

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